MrStylo Money Back Guarantee covers most transactions on MrStylo. It means buyers can get their money back if an item didn’t arrive, is faulty or damaged, or doesn’t match the listing.
For all the details of how MrStylo Money Back Guarantee works – what’s covered, what’s excluded, and what buyers and sellers need to do – please read our full policy.

Coverage, eligibility requirements, and exclusions

MrStylo Money Back Guarantee applies when:

  • The buyer doesn’t receive an item
  • The item received by the buyer doesn’t match the listing, for example:
  • The seller sent the wrong item, or
  • The item arrives broken, damaged, or faulty
  • The seller doesn’t fulfil their return policy as stated in the listing
  • As a buyer, for your transaction to be eligible for MrStylo Money Back Guarantee:

You must complete and pay for your purchase on using an eligible payment method at checkout;
You must meet the requirements specified in this policy, including taking action within the required time frames;
The item may not be an excluded item or subject to any additional exclusions; and
You may not seek resolution for the same issue by another resolution method

Eligible payment methods

Eligible for coverage:

  • Credit card or debit card
  • PayPal or PayPal Credit
  • Apple Pay or Google Pay